Politique d’expédition

Order Processing
Once you place your order, it is immediately forwarded to our shipping team for handling.
Orders are processed within 1 to 2 business days. As soon as your order has been shipped, you will receive an email with a tracking number.

Shipping Partners
We ship through a reliable network of logistics partners, including:
YunExpress, USPS, DHL, FedEx, Aramex, and local courier services.

Estimated Delivery Times
Standard delivery time for all destinations is 7 to 15 business days.
We ship from our warehouse in China.

Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 48 hours for the tracking link to become active.
If you do not receive your tracking details within 2 business days after the shipping confirmation, contact us at contact@ninavora.dk with your order number and full name.

Missing Items
If an item is missing from your order, please contact us at contact@ninavora.dk.
Sometimes orders are split into multiple shipments. If the mistake is on our side, we will send the missing item by international express shipping at no extra cost to you.

Questions
We are happy to help. If you have any questions about shipping, tracking, or delivery, please contact our support team:
Contact@NinaVora.dk

Disclaimer
Our money-back guarantee only applies if a product was damaged during transport or delivered incomplete. We do not offer refunds for discounted items and shipping.
Tight-fitting clothing, underwear, and opened cosmetics/creams/oils cannot be returned for hygienic reasons.